We Have A Problem at Get Fit NH

Here’s the problem.

We have the most dedicated, determined and consistent clients anywhere.

When that comes to training that is fantastic. However it also means that you never want to miss a training session, no matter what. And that can and has been a problem. Stick with me and I’ll tell you why.

Our cancellation policy is different than most. We do not rely on the school districts to make the call, primarily because for our purposes they make it too late. Our first training session is at 5:00am, and the school districts make their decision later than that.

Here’s how we decide.

On the mornings we know that the potential for weather is bad, we are up at 3:30 to evaluate the situation. If it’s just snow we usually just get the plow out, clean up the yard and we are good to go.

This morning was a little different. At that time it was freezing rain and the roads were not yet treated. I took the car about 1/2 a mile down the road, and the traction control was buzzing the whole time. I came back to the house and looked at 2 different weather sites. At that time they were predicting the temperature was going to be hovering at 31-32 degrees until after 9:00am. We now know that turned out not to be the case.

Back to the “problem”.

We have had clients who just do not want to miss end up in snowbanks, down ditches, and one even rolled her car. I have dedicated my life to being the best coach possible, but it is not worth risking your life to train. There are safety issues surrounding clean-up of the parking lot, proper staffing, etc. that also need to be considered.

I hope you know we don’t take making that call lightly. We have closed 2 mornings and 1 afternoon in all the years we have been in business. I absolutely love the fact that some of you are ticked off at me that we closed, not because I want you to be mad, but because you love to train.

If you have any questions (or just want to vent at me) please let me know.

Thank-you,
Dean